CORONAVIRUS (Covid-19) UPDATE 24/03/20
In line with the Government Instructions issued by the Prime Minister in his address on Monday 23rd March 2020, the showroom will be closed until we are advised we can reopen safely.
We are however still very much open and fully operational remotely and we are continuing to service our customers from home. We have invested in the latest technology to enable our design, sales and accounts departments to be available as normal by phone and email with no change to our contact details.
Please call us on the normal showroom phone number 0113 255 55 66 and your call will be answered by our team from home, who can transfer you to the relevant member of staff without the need to redial alternative numbers.
Our showroom is available to view on our website 24 hours a day, as a full walk through so you can navigate and view all 10 displays from your own home by visiting our virtual showroom
The majority of our manufacturer’s brochures are already available as pdfs to download from our website and we’ll be adding more over the next few days from our product gallery
We are still very much able to design, quote and carry out presentations, albeit using technology rather than face to face meetings, to enable our prospective customers to still get the same service and experience as we have always given – the only difference is, for now we’re doing it from home rather than in the showroom. You can be in the safety and comfort of your own home whilst being able to move your kitchen project forward during this necessary time of restricted movements.
New customers who haven’t yet begun the design process with us, can supply their own measurements or architect’s drawings electronically and we will do the ‘questioning’ process by phone and email to enable us to ‘start the ball rolling’ for you. (Don’t worry we’ll always check measure your kitchen, when it’s safe to do so). If you need help with how to measure your space as accurately as possible, we can talk you through how to do it. Please make contact with us by either phone on 0113 255 55 66 or via our Contact Form
We thank you for your understanding and hope to see you once we can re-open the showroom.
We will be in touch direct with existing customers who already have kitchens on order with us, to keep you up to date with progress of your order. We may experience some delays in the coming weeks with our supply chain, as some of our factories in the UK and Europe, as well as appliance suppliers have either ceased production temporarily or suspended deliveries to protect the health of their staff, and once returning to normal will have to catch up with orders already in the system.
We have temporarily suspended our installation teams working in customers homes, to safeguard the health of both our tradesmen and customers, and we are keeping in touch with customers to reschedule installs as soon as it is safe to do so.
We would like to take this opportunity to wish everybody well during this very difficult and distressing time for the nation.
The Arlington Interiors team (Nick, Ben, Richard and Hayley)